Complete freedom to access data when and where you need it. Deliver critical information to mobile staff at the point of need.
Just a few people who use Data Pigeon on the move every day...
The ultimate mobile professional
Your Sales teams need to be constantly mobile. Only by spending productive time with customers can they close the deals required to meet target and drive your business forward.
Data Pigeon gives your Sales professionals real-time access to the latest customer information in every meeting, helping manage accounts effectively and deliver results.
The best sales leaders lead by example
With a mobile sales team, an effective Sales Leader must be equally as mobile and spend significant time on the road supporting key deals, reviewing pipeline, and mentoring and coaching their talent.
But this strategic role demands that you are up to date. With Data Pigeon you have instant access to the critical CRM, forecast and order data that underpins your teams success.
Deliver the very best customer service on demand
Whether it's a product installation, scheduled service or break-fix response, engineers need critical customer data to deliver world class service.
The ability to review and update job sheets, order parts and inventory, and review logistics schedules are key for engineers to keep customers fully operational. Data Pigeon helps you to deliver the very best service and maintain the highest levels of customer satisfaction - and loyalty.
Focus on the output, not a PC
In a busy manufacturing and production environment, you need to ensure that processes are running efficiently and to capacity. First hand visibility of performance is critical.
With Data Pigeon, you get instant access to product data and specifications, production line statistics and supply chain information from anywhere in the factory. So you can ensure optimal production with the freedom to be exactly where you need, not where your PC is.
Leadership and problem-solving on the move
With responsibility for implementing measures to drive and manage performance across a broad group of business functions, the ability to access critical business information, at any moment in any conversation, is paramount.
Data Pigeon ensures that Operations teams have the flexibility to be truly mobile, while demonstrating a deep understanding of the pulse of the business, to deliver real improvement in the working environment and across core business processes.
Front line responsibility for customer satisfaction
Prompt access to relevant customer information is imperative to deliver a quality customer experience. Sometimes a face-to-face meeting with your customer is the only way to ensure an appropriate timely conclusion to an issue or escalation.
With Data Pigeon you can meet with customers anytime, anywhere, with the ability to review cases histories, capture and update customer feedback in real-time, and share critical information with other mobile and office-based colleagues to collaborate on solutions.
Your critical information assets reside in disparate locations. Empower your workforce - anytime, anywhere.
Customer Relationship Management
Order history & status
Customer Service & Field Engineers
Service call details
Support issues and escalations
View and update open tickets
Shipment details and status
Lead Flow & Management
Business results with Data Pigeon
Give your mobile workforce the freedom and flexibility to connect to business critical data anytime, anywhere. By enabling your teams to work directly with the information that powers your company, they can deliver the best service to your customers, immediately. Better customer relationships mean improved bottom line results. And it's not just in the Sales organisation, it's across the complete customer lifecycle and experience. Better and more timely responses from Field Service and Customer Service representatives. More informed decisions made in the Supply Chain for quality and timely delivery.
Use your greatest assets to their best advantage – anytime and anywhere.